Claims process - Gadget insurance
Call us
Call the Supercover dedicated claims line on 0871 222 1130.
Write to us
Claim Department
204 Cumberland House
80 Scrubs Lane
London
NW10 6RF.
Email us
claims@supercoverinsurance.com
In the event of a claim you must:
- Report the theft / loss to the police within 24 hours of
discovery
- Report the theft / loss of a mobile phone / PDA to your Service
Provider immediately, but in any case within 12 hours of
discovery
- If your claim relates to a faulty item, the faulty item must be
provided
- Contact us within 48 hours of discovery of any claim
Failure to comply with the above may result in your claim being
delayed or rejected.
Once all the requested information has been received Supercover
will process your claim within 48 hours.